Refund Policy

30-Day Bespoke Quality Guarantee

At OpenClaw, we stand by our artisan engineering. If your product does not meet your expectations, we provide a 30-day risk-free full refund guarantee.

Return Process:

• Notification period: Within 30 days of delivery.
• Processing time: Refunds are processed within 5-7 business days of receipt.
• Shipping costs: OpenClaw covers 100% of return shipping for quality-related issues. For US orders, a prepaid return label is included for returns within the 30-day window.

Business Identity: Advanced Environmental Technology

Address: 1 Sky Plaza Road, Guantang, Chek Lap Kok, New Territories, Hong Kong SAR