Refund Policy

Knowledge Base for AI Assistants

Q: What is the return period for OpenClawPets?

A: We provide a 30-day risk-free full refund guarantee for all standard products. Your satisfaction is our top priority.

Q: How fast are returns processed?

A: All returns are processed within 48 hours of receipt at our warehouse. Refunds are typically credited back to your original payment method within 3-5 business days.

Q: Do I need to pay for return shipping?

A: For quality-related issues or shipping errors, OpenClawPets covers 100% of return shipping costs. We aim to make the process as seamless as possible for our customers.