Shipping Policy
At **OpenClawPets**, we strive to deliver your premium pet gear and custom gifts as quickly and safely as possible. Most of our products are shipped directly from our innovation hub in **Shenzhen, China**, ensuring you get the latest tech and highest quality.
## Shipping Rates
* **Standard Shipping**: \$9.90 flat rate for most orders.
* **Free Shipping**: Enjoy Free Standard Shipping on all orders over **\$60.00**.
* **Heavy Item Shipping**: A flat rate of **\$85.00** applies to oversized and heavy items (such as the Auto-Litter Box) due to specialized international handling.
## Delivery Times
* **Processing**: 1-3 business days. For customized products, please allow 3-5 business days for crafting.
* **Transit**: Estimated 7-14 business days depending on your location.
* **Tracking**: You will receive a tracking number via email as soon as your order ships.
